Shipping policy
Order Processing Times
Orders are processed within 5 business days (excluding weekends and holidays) of receiving payment. Any delays will be communicated promptly.
Shipping Methods and Delivery Times
Shipments are made via tracked courier and the estimated delivery times are as follows:
- Italy: 1-3 business days
- Europe: 3-5 business days
- Rest of the World: 7-14 business days
Delivery times are approximate and may vary based on destination and any unforeseen logistical issues.
Shipping Costs
Shipping costs are calculated at checkout based on the weight and destination of the order. Any free shipping promotions will be noted on the product page or in the cart.
Order Tracking
After shipment, you will receive an email with the tracking number to monitor the delivery status.
Any shipping delays or issues
We are not responsible for delays caused by the courier, customs, or unforeseen events. In the event of loss or delivery issues, please contact us promptly at virginyconti@gmail.com.
Returns and Refunds
See our Return Policy for more information on returning items.
For any questions, please contact us at virginyconti@gmail.com or the contact form.